Dash Cams

Is there a warranty on my installation?

Your installation comes with a lifetime guarantee on our workmanship. Our cameras also carry a two-year warranty. As authorized dealers for the brands we carry, we can take care of all of your warranty needs. 

Where do you install dash cams?

 I don’t want them to block my view. We mount dash cams on the passenger side of the vehicle behind the rearview mirror. This keeps the camera out of your line of sight when driving. 

Will my installer hide all of the camera wires?

Yes! Our professional mobile installers provide a factory-quality fit and finish. There won’t be any unsightly wires visible after your installation.

How will my dash cam get power?

We typically hardwire your dash cam to your fuse box. 

Will installing a dash cam void my car's warranty?

We will not make any permanent modifications to your vehicle or wiring, so your installation will not void your cars warranty. 

Will my dash cam drain my car battery?

Our dash cams will not drain your car battery. Our dash cams will not draw any power while off and will turn themselves off to preserve your battery if you use the parking mode. 

What is parking mode, and how does it work?

Most dash cams can record even when the car is off. Parking modes vary by brand, but most can record continuously or when movement or an impact is detected. 

How long does the parking mode on a camera last?

How long parking mode lasts depends on your car battery, ambient temperature, the parking mode you chose, and your camera, and can range from a few minutes to a few hours. We do not recommend using parking mode for more than two hours at a time without an optional external battery installed. 

How does an external battery work?

External batteries are hard-wired to your car the same way that a dash cam is. They charge themselves when the car is running, and they power your dash cam when the car is off. They can give you up to two days of continuous parking recording.

Do you install dash cams that you don’t sell?

Yes! We install all dash cams, but we provide a $100 discount off your installation when you buy our camera. 

Can you install a dash cam if my windows are tinted?

 Yes! Check with your tint provider first to verify if the tint needs to be cured before installing your dash cam. 

Do these cameras record audio?

 Yes, these cameras record audio. You can disable this feature on your camera, and we’ll show you how to do this during your appointment. 

Can I disable parking mode?

 Yes, you can disable the parking mode on your camera. We will teach you how to do this during your appointment. 

How much video can my SD card hold?

The amount of video your SD card can hold depends on the resolution and bitrate you record at, and the size of your SD card. The general ranges for SD card capacity by size is below. 


SD Card Size

One-Channel Camera

Two-Channel Camera

Three-Channel Camera

32GB

2-3 hours

1-2 hours

1-2 hours

64GB

4-5 hours

3-4 hours

4-5 hours

128GB

9-10 hours

7-8 hours

5-6 hours

256GB

13-15 hours

16-20 hours

11-12 hours

512GB

30-32 hours

24-26 hours

23-24 hours

 

How do I get the video from my dash cam?

 There are two ways to get video from your camera: 1) download your camera’s smartphone app, connect your phone to your camera, and download your videos to your phone, 2) remove the SD card from your camera and put it into your computer to retrieve your footage.

How long will my mobile dash cam installation take?

Installation times vary by vehicle, but most appointments take about two hours. 

 Installation Service

What should I expect from my mobile installation?

When we arrive, we’ll verify the details of your installation with you, show you where we plan to install your camera and accessories, and answer any questions you may have. Then we’ll collect your keys from you and begin your installation.

Do I need to wait with you during my installation?

Nope! After we confirm the details of your installation, we’ll perform your installation then call you when we’re finished. 

What forms of payment do you take?

We accept credit cards, ApplePay, and GooglePay.

Will you need lights or power outlets to perform my mobile dash cam installation?

Nope! We bring all of our own lighting, tools, and power. 

Will you teach me how to use my camera?

Yes! We are authorized retailers and product experts for all our brands. We set up your new camera for you and show you how to use all its features at the end of your appointment. 

What happens if I need to cancel or reschedule my appointment?

You can reschedule or cancel your appointment on your account page. You can also call us to reschedule or cancel. We will process your refund within three business days if you cancel your appointment. 

SD Cards & Memory

What SD card should I get for my dash cam?

We always recommend using SD cards from the same manufacturer as your camera. If you decide to purchase a 3rd party SD card, make sure to get one with a write speed of at least 30 Mbps. These SD cards will be marked with either “U3” or “V30”.

How big of an SD card can I get?

We carry SD cards up to 512GB. Check your specific make and model to verify it’s maximum SD card capacity. 

What happens when my memory card gets full?

Dash cams will begin overwriting the oldest footage on your SD card when it gets full. You will not need to manage the fullness of your SD card on a regular basis. 

Support

What if I need help after my dash cam installation?

 We offer best in class customer service! If you ever have any questions or issues, call, text or email for help! Also, check out our Youtube channel for helpful resources.